Supply and buy

Let’s grow healthier futures together.

FirstPick

New Zealand customers can place online produce orders for all our market floors through FirstPick. FirstPick gives you the ability to order at a time of day that suits you and if you’re not able to make the early morning market hours, no worries, you can place your order the day before and collect it when you’re ready.

Online services

Online Services is a free online portal where buyers or suppliers can access invoice copies and prices achieved. To register for online services, please contact Customer Services on 0508 800 100 or email us at helpinghand@tandg.global Please quote your Supplier or Buyer code.

Buy from our T&G Fresh markets

Our online sales platform is available 24/7, and in addition we have a network of 12 physical markets located throughout Aotearoa New Zealand.

Supply our T&G Fresh markets

We partner with more than 1,200 growers to provide nutritious fresh produce to consumers year-round.

Information for growers

The TAG System

The TAG system is designed to help buyers make informed produce purchases and ensure the quality of produce meets their needs. It also helps suppliers ensure they’re rewarded correctly for their quality produce.

The simple system requires suppliers to make a label claim on all the produce they market. The label claim is a guarantee to the buyer that the produce meets one of three standards. The system is self-policing in that the buyer has a guarantee of quality standard; if this isn’t met, the buyer has a claim.

Where there’s a dispute as to the label claim, there is provision for an authorised, independent quality assessor to decide whether the produce meets the label claim. If not, the buyer can reject the goods.

Disclaimer

No warranty or representation whatsoever regarding the produce is given or made by or on behalf of Turners & Growers Fresh Ltd (TGFL) or Market Gardeners LTD (MGL). Without limiting the generality of this clause, TGFL and MGL do not warrant or represent:

  1. that the produce is of the particular standard, quality or grade represented by the TAG or label;
  2. that the information on any TAG, label or container of produce is accurate.

How the system works

GRADE STANDARDS (TAG STANDARDS)
A simple three grade standard system has been developed as follows:

  • TAG1 – this is the first grade for top quality produce
  • TAG2 – this is the secondary grade for good quality produce
  • TAG3 – this is the minimum grade for acceptable quality produce

The Quality Standard sheets describe in detail the requirements, grade allowances and defect allowances for each product.

LABELLING

A key component of the TAG Quality System is the labelling of produce.

  • Labels must include the supplier’s name, physical address and a description of product by type and variety.
  • All produce must be labelled with the correct grade standard TAG1, TAG2, or TAG3 as determined by the quality standard specifications.
  • Suppliers who do not label their produce to these requirements will be subject to rejection of the produce.

At T&G, produce which has no TAG label will be subjected to a non compliance penalty of an additional $1.00 per package.

ROLES
Wholesaler’s role

  • To introduce the system (after devising, funding, developing, communicating and consulting on the concept).
  • To refuse any produce unless each container carries one of the three label claims.
  • To assist in the system’s introduction.

Supplier’s role

  • To become familiar with the system and the specifications of all produce types to be marketed.
  • To organise packaging, labels and quality assurance systems.
  • To make label claims on every container of produce that is marketed.

Buyer’s role

  • To become familiar with the system and the specifications of all produce types to be bought.
  • To ensure that claims are made when produce appears to be out of grade.

TAG standards